OUR MISSION

To build purchasing, commerce, and marketing experiences that deliver WOW to our customers at scale; and have the capacity to provide support of 100x times our current portfolio.


OUR CORE VALUES

  1. We Deliver WOW Through Customer Service.
    • Our mission is never complete until the customer says “WOW!”
    •     We provide the best customer service experience our clients have ever had.
    •     We find ways ways to give back. Pay it Forward.
  1. We Have Relentlessly High Standards. Being Normal Sucks.
    • We are pioneers – always curious, seeks to invent and innovate to be better and faster.
    •     We are always learning and self-improving. Constant improvement.
    •     We embrace and drive change.
    •     We are involved and responsive.
    •     We are humble.
    • Your actions should make the company proud.
    • We hire and develop the best people. (We hire people that are better than us.)
  1. We Are Passionate. Committed in Heart and Mind. 
    • Passion to Think Big.
    • Passion to move and take action. Fast is better than slow.
    • Passion to be creative, innovate, and take risks.
    • Passion to deliver results / exceeding expectations.
    • Passion to win. Great just isn’t good enough.
  1. We are One Team. Build a Positive Team and Family Spirit.
    • Do what you want as long as it doesn’t decrease productivity.
    • We work smarter, not harder.
    • We collaborate to find the best solutions.
    • We evolve immediately.
    • We have FUN.
  1. We have the Backbone and Courage to be Open and Agree to Disagree.
    • We build open and honest relationships by communicating and finding new ways to grow our company and each other.
    • No BS.
    • We encourage a healthy debate and differences of opinion.
    • Once a decision is determined, we commit  to it wholly.
  1. We Accept and Delegate Responsibility.
    • We deliver our very best in all we do, holding ourselves accountable for results.
    • We operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdotes differ. No task is beneath us.
    • We take ownership. Be a “no ego” doer.
    • We ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.
  1. We Recognize that Profitability is Essential to Our Future Success.
    • We create wealth through profits and growth.
    • We are frugal and cost-conscious without sacrificing quality.
    • We do more with less. Constraints breed resourcefulness, self-sufficiency and invention. There are no extra points for growing in headcount, budget size or fixed expense.
    • We are focused on data driven results. We collect data. If you cannot measure it, you cannot manage it.